Verifying Your Mamu Baje Account
Account verification is the step that lets withdrawals flow without interruption. Without it, your balance sits in the account but cannot be paid out. The process is straightforward: upload a clear photo of a valid national ID, and if your wallet number differs from the name on file, a short confirmation step ties them together. We review documents within our standard processing
window — you can track the status in your account settings under the verification tab. Keeping your account verified also means our support team can assist you faster if a transaction ever needs looking into. Think of it as the lock that keeps your balance secure.
- Submit your national ID — Upload a clear, unobstructed photo of your valid Bangladesh National ID card through the verification section in account settings.
- Match your wallet details — Confirm that the bKash, Nagad or Rocket number on your account matches the name on your ID to avoid any payout mismatch.
- Wait for review — Our team reviews submitted documents during processing hours — check the verification tab in your account settings for the current status.
- Verification complete — Once approved, your account is fully unlocked for withdrawals and our support team can assist with any transaction queries faster.