What We Collect and Why We Hold It
When you create an account with us, we collect the details you submit during registration — your name, contact number, and the payment method you use, whether that is bKash, Nagad, or Rocket. Transaction records tied to your wallet are stored to process deposits and withdrawals
-
1
accurately and to resolve any disputes you raise with our support team. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access patterns. We do not sell your personal data to
-
2
third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. We retain your account information for as long as your account remains active and for a period afterward as required under applicable
-
3
rules. If you close your account, you can request deletion of personal data by writing to our support channel. Availability of this service depends on your local law and the eligible regions we operate in — check the terms page for the current list.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.